Frequently Asked Questions

General

What are hair sticks?

Hair sticks are hair accessories, generally made of plastic, wood, bone, or metal, used to create an endless array of hair styles.

How to I use hair sticks?

It is very easy to use hair sticks and with very little practice you will soon be creating many beautiful hairstyles. Click here for easy instructions. Once you've mastered the basics, you're only limited by your imagination!

My hair is not very long (or is extremely long), can I still wear hair sticks?

Yes! It doesn't matter how thick or thin your hair is, if you can put it into a ponytail, you can easily use hair sticks. If your hair is a bit past shoulder length or longer you can make use of them both as beautiful hair jewelry and as hair accessories to hold a wide array of hair styles. Don't worry if your hair is extremely long or thick, my hair sticks are handcrafted from solid stainless steel and don't break. Thick or very long hair may require a slightly longer stick, approximately 6"-7" long.

Are hair sticks safe to wear in my hair?

Hair sticks are among the safest hair accessories you can possibly use! Unlike metal barrettes, hard plastic hair claws with metal springs, and worst of all rubber bands or hair ties with sharp metal connectors, high-quality hair sticks have smooth finishes and are easily inserted and removed from the hair without pulling or causing breakage.

What components are used to make your jewelry and hair accessories?

All of my designs are created with only the finest and most beautiful components available. Swarovski crystal, lamp-worked beads, David Christensen furnace glass beads, genuine gemstones and precious metals are among my favorite materials with which to work. My hair sticks are stainless steel or bone, handcrafted in my studio in a large variety of beautiful styles.

Do you handcraft your jewelry and hair accessories yourself?

Yes. I make each piece personally. Even when I'm at a show or convention, I make many pieces with custom colors or sizing, right there, on the spot.

Where can I find your jewelry and hair accessories?

The Lover's Knot jewelry and hair accessories can be found online at www.theloversknot.com as well as at many art and craft shows, renaissance festivals, and conventions in Florida and Georgia.

Ordering & Payment

When will my order arrive?

Orders are generally shipped within 2 or 3 business days. I will provide a separate shipping confirmation when your order is on the way.

I want to purchase a gift for someone, but I'm unsure what to order. Will you help me choose something?

Yes, I'd be happy to help you choose a design that's perfect for the recipient. You may either contact me via email at jewelry@theloversknot.com or call me 352-817-2265 and I'll work with you to find just the right design based on the recipient's hair type, hair length, skin tone, favorite colors and even the occasion for which you are giving your special gift. You may also wish to consult my Gem and Color Chart to help make your decision.

Is it possible to order custom designs?

Of course! I make custom pieces all the time. Contact me and we'll see what we can do.

What forms of payment do you accept?

I accept VISA, MasterCard, Discover, American Express and PayPal (which also provides the option to use a bank transfer). Any of these payment methods may be arranged through our secure shopping cart.

Can I order by phone or email?

Yes, contact me at 352-817-2265 or email me at jewelry@theloversknot.com. Remember not to send credit card information in your email! I will phone you to arrange payment.

Do you offer wholesale pricing?

Because of the increase in demand for my designs, I am unfortunately unable to offer wholesale pricing at this time.

Shipping & Returns

What shipping methods do you offer?

I ship via the USPS and offer delivery-confirmed domestic First Class and Priority Mail and international USPS Air Mail.

Do you ship worldwide?

Absolutely! My designs have been shipped all over the world, including every state in the USA.

Do you accept returns?

Yes. Unworn items may be returned for exchange, credit or a full refund less any shipping and associated charges, but must arrive back at my studio in their original packaging and condition within 14 days of arrival at the destination to which they were originally shipped. I do not accept returns on worn jewelry, clearance items and custom made designs.

Privacy

Will you share my personal information with others?

NEVER! I take my Privacy Policy very seriously and under no circumstances will I share or sell any of your personal information to any other retailer. I also do not automatically subscribe you to any email lists.